Cold Injuries from Military Service

Cold injuries can develop during service in cold, wet, or damp conditions and they don’t always involve freezing.
Freezing cold injuries, such as frostbite, occur when tissue freezes, while Non-Freezing Cold Injuries (NFCIs), are often caused by prolonged exposure to cold and damp environments and can lead to lasting nerve and circulation damage.
We can help you understand whether their cold injury may be linked to service and support them through the claims process, including medical assessment, documentation, and clear guidance from a veteran-led team.
Recognising the Symptoms

Common signs seen in freezing and Non-Freezing Cold Injuries include:
- Cold, numb, or tingling sensations in the in-affected area.
- Skin discolouration, including pale, bluish, or blotchy patches.
- Pain, burning, or throbbing during or after rewarming.
- Swelling and reduced dexterity in the hands or feet.
Early symptoms may feel mild, but they can lead to chronic discomfort, loss of feeling, or long-term hypersensitivity to cold if not properly recognised and assessed.
Our team will help you document symptoms clearly and guide you toward the right medical assessments to support your claim.
How Your Claim Is Assessed
1. Submit Your Enquiry
Submit an enquiry with your basic details and service number. This allows us to carry out an initial review and check your military service history.
2. Initial Call With Our Team
You’ll speak with our team to confirm key information and ask any initial questions. We’ll then book you in to speak with one of our veteran team members.
3. Veteran Claim Assessment
You’ll have a detailed call with one of our veterans who will review your military experience, exposure, and injury history. This helps confirm eligibility and ensures the right evidence is gathered from the outset.
4. Medical Evidence & Documentation
We’ll support you through the medical evidence stage:
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Hearing loss claims include a hearing test with an independent provider, arranged by us.
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Cold injury claims involve completing a detailed questionnaire reviewed by an independent medical assessor.
We’ll also help prepare, sign, and submit documentation to our named legal partner who will request relevant service records from the MOD.
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5. Claim Outcome & Compensation
Once all evidence is reviewed, the outcome of your claim is confirmed. If successful, the compensation amount will be clearly explained, along with the next steps.
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FAQs
Who are Veterans for Veterans?
We are a UK organisation made up of former members of the Armed Forces who understand the long-term impact military service can have. Our team brings together experience from across the services, with a shared focus on supporting veterans in a clear, structured, and respectful way.
Will claiming affect my employment status or my future military career?
Your claim remains confidential, safeguarding your privacy. If the claim does proceed to litigation then the result of this is public however you would always be notified before this happens. If you’re currently employed, it would be unlawful for your employer to penalise you for pursuing a claim against your employer.
Will claiming affect my ability to get a job in the future?
If you’re able to meet the requirements of the job, pursuing a claim shouldn’t impede your prospects for future employment.
How long does a military hearing loss claim take?
Typically, between 18 to 24 months, however, the complexity of the case will influence this.
How Much Compensation Could I Receive For A Non-Freezing Cold Injury Claim?
The average payout of NFCI cases can vary dramatically however the cases which have been settled and become public record are six figure settlements.
How Long Do NFCI Claims Take To Settle?
We estimate these cases may take 2-3 years to resolve, though settlement out of court could potentially shorten this timeframe.
Do you help with claims outside of the UK?
Yes. As long as part of your service in the UK Military was after May 1987 then we can help, regardless of where you are in the world now.
What is Noise-Induced Hearing Loss (NIHL)?
Noise-Induced Hearing Loss (NIHL) is permanent hearing damage caused by exposure to loud noise, often without proper protection. In the military, this can result from gunfire, explosions, or loud machinery. Symptoms include muffled hearing, difficulty understanding speech, or ringing in the ears (tinnitus).
What is NFCI?
This refers to tissue damage from prolonged exposure to cold, wet conditions above freezing (typically 0–15 °C). It’s different from frostbite (which occurs below 0 °C) and includes conditions like trench foot. Common among military personnel, symptoms include numbness, tingling, pain, swelling, and long-term sensitivity to cold. It can lead to chronic issues if untreated.
Will anybody know I have made a claim?
Apart from your legal representatives and the Ministry of Defence (MOD), your claim remains confidential unless you have to go to court, then this would become public record however most claims do settle out of court.
Will making a claim affect my military pension or benefits?
No, claiming will not affect your pension such as AFCS or War Pension. If you are on benefits, the compensation you are awarded would count towards savings which may effect your benefits, however there are ways we can assist you with this in the form of a trust to ringfence your income.
Is there any financial risk in making a claim?
All claims are covered under a no-win-no-fee agreement, which is covered by ATE insurance. This ensures that all legal costs are covered in the event of an unsuccessful claim. Unless you are materially deceptive or misleading during the process, you will not be liable for any costs associated with the legal proceedings. Legal costs are recovered from your award at the conclusion of your case, at a rate of 25% of the total award plus an insurance premium.
What is Crown Immunity, and can it be challenged?
Crown Immunity protects the Ministry of Defence from liability for injuries sustained by servicemen and women before 1987.
Will I have to pay legal fees?
All claims are covered under a no-win-no-fee agreement, covered by ATE insurance. In the event of an unsuccessful outcome, the insurance policy will cover all fees. If your case is successful, a success fee of 25% of your damages (including VAT) and the insurance policy premium will be deducted from your final amount.
I have claimed a War Pension or Armed Forces Independence Payments. Can I still make a claim?
Yes, you are still eligible to pursue a civil claim irrespective of previous outcomes regarding War Pension or AFCS.
I no longer live in the UK. Can I claim?
Your case will be evaluated individually based on its specific merits and the availability of a local audiology test. If your case is strong and there are no issues in scheduling a test in your area, your legal representatives will arrange a test for you.
Part of my service was prior to 1987. Will that be included?
In order to pursue a claim for Hearing Loss, it is necessary that there was at least some period of your service that occurred after 1987. For instance, if you enlisted in 1986 and concluded your service in 1995, more than half of your service tenure would fall after 1987. In these circumstances, you could pursue a claim for your period of exposure from 1987 to 1995.
Can I claim through the Royal British Legion?
The Royal British Legion recommends consulting a solicitor to make a civil claim for negligence. Our team of veterans will discuss your claim with you to ensure your eligibility and help you proceed quickly and efficiently, after which we work with our partner law firm to represent you in your claim.
Who is eligible to make a military injury claim?
You may be eligible to make a military injury claim if you served in the UK Armed Forces (including Gurkhas and Reservists). Unsafe training, poor equipment, or lack of proper protection are all grounds to make a claim.
Do I need to have left the military to make a claim?
No, you can still be in active service or a reserve. Making a claim should not negatively impact your relationship with your employer.
How long do I have to make a claim?
It is important to submit your enquiry with us as soon as you become aware of your eligibility to claim.
How long can military claims process take?
We estimate these cases may take 2-3 years to resolve, though settlement out of court could potentially shorten this timeframe.
Our Veteran Team
Made up of veterans from every branch of the UK military, Veterans for Veterans supports the Armed Forces community through the compensation process for service-related injuries.


































